.ss-wrap,.ss-wrap *{--ss-brand:#00B5B8;--ss-dark:#008F92;--ss-light:#E6F9F9;--ss-white:#ffffff;--ss-text:#1a1a1a;--ss-muted:#777777;--ss-border:#e8e8e8;--ss-error:#e53935;--ss-shadow:0 8px 40px rgba(0,0,0,0.16);--ss-r:16px;box-sizing:border-box;margin:0;padding:0;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif}.ss-wrap{position:fixed;bottom:24px;right:24px;z-index:999999}.ss-bubble{width:58px;height:58px;border-radius:50%;background:var(--ss-brand);border:none;outline:none;cursor:pointer;display:flex;align-items:center;justify-content:center;box-shadow:0 4px 18px rgb(0 181 184 / .45);transition:transform 0.2s ease,box-shadow 0.2s ease;position:relative}.ss-bubble:hover{transform:scale(1.07);box-shadow:0 6px 24px rgb(0 181 184 / .55)}.ss-ico{width:26px;height:26px;fill:var(--ss-white)}.ss-badge{position:absolute;top:-2px;right:-2px;width:16px;height:16px;background:#FF4757;border-radius:50%;border:2px solid var(--ss-white);display:none}.ss-badge.visible{display:block}.ss-window{position:fixed;bottom:92px;right:24px;width:370px;max-width:calc(100vw - 32px);height:580px;max-height:calc(100vh - 110px);background:var(--ss-white);border-radius:var(--ss-r);box-shadow:var(--ss-shadow);display:flex;flex-direction:column;z-index:999998;overflow:hidden}.ss-header{background:var(--ss-brand);padding:14px 16px;display:flex;align-items:center;gap:12px;flex-shrink:0}.ss-avatar{width:40px;height:40px;border-radius:50%;background:rgb(255 255 255 / .22);display:flex;align-items:center;justify-content:center;flex-shrink:0}.ss-avatar svg{width:22px;height:22px;fill:var(--ss-white)}.ss-header-info{flex:1;min-width:0}.ss-header-name{color:var(--ss-white);font-weight:700;font-size:15px;line-height:1.2}.ss-header-sub{color:rgb(255 255 255 / .85);font-size:12px;margin-top:2px}.ss-close{background:rgb(255 255 255 / .18);border:none;border-radius:50%;width:30px;height:30px;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:background 0.15s}.ss-close:hover{background:rgb(255 255 255 / .32)}.ss-close svg{width:16px;height:16px;fill:var(--ss-white)}.ss-messages{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px;scroll-behavior:smooth}.ss-messages::-webkit-scrollbar{width:4px}.ss-messages::-webkit-scrollbar-thumb{background:#ddd;border-radius:2px}.ss-msg{max-width:86%;font-size:14px;line-height:1.5}.ss-bot{align-self:flex-start}.ss-user{align-self:flex-end}.ss-bubble-bot{background:var(--ss-light);color:var(--ss-text);border-radius:4px 16px 16px 16px;padding:10px 14px}.ss-bubble-user{background:var(--ss-brand);color:var(--ss-white);border-radius:16px 4px 16px 16px;padding:10px 14px}.ss-bubble-bot p,.ss-bubble-user p{margin-bottom:5px}.ss-bubble-bot p:last-child,.ss-bubble-user p:last-child{margin-bottom:0}.ss-typing{align-self:flex-start;display:flex;align-items:center;gap:5px;padding:10px 14px;background:var(--ss-light);border-radius:4px 16px 16px 16px}.ss-typing span{width:7px;height:7px;border-radius:50%;background:var(--ss-brand);animation:ss-bounce 1.2s infinite}.ss-typing span:nth-child(2){animation-delay:0.2s}.ss-typing span:nth-child(3){animation-delay:0.4s}@keyframes ss-bounce{0%,60%,100%{transform:translateY(0)}30%{transform:translateY(-5px)}}.ss-options{align-self:flex-start;display:flex;flex-direction:column;gap:7px;max-width:96%}.ss-opt{background:var(--ss-white);border:1.5px solid var(--ss-brand);color:var(--ss-brand);border-radius:20px;padding:8px 16px;font-size:13px;font-weight:500;cursor:pointer;text-align:left;transition:background 0.15s,color 0.15s;line-height:1.4}.ss-opt:hover{background:var(--ss-brand);color:var(--ss-white)}.ss-opt:disabled{opacity:.5;cursor:default;pointer-events:none}.ss-input-area{padding:10px 12px;border-top:1px solid var(--ss-border);flex-shrink:0}.ss-input-row{display:flex;gap:8px;align-items:center}.ss-input{flex:1;border:1.5px solid #e0e0e0;border-radius:22px;padding:10px 16px;font-size:14px;outline:none;transition:border-color 0.15s;color:var(--ss-text);background:var(--ss-white)}.ss-input:focus{border-color:var(--ss-brand)}.ss-input::placeholder{color:#aaa}.ss-send{background:var(--ss-brand);border:none;border-radius:50%;width:38px;height:38px;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:background 0.15s}.ss-send:hover{background:var(--ss-dark)}.ss-send svg{width:16px;height:16px;fill:var(--ss-white)}.ss-error{color:var(--ss-error);font-size:12px;margin-top:5px;padding-left:14px}.ss-skip-link{background:none;border:none;color:var(--ss-muted);font-size:12px;cursor:pointer;padding:4px 14px 0;display:block;text-align:right;text-decoration:underline}.ss-skip-link:hover{color:var(--ss-brand)}.ss-photo-area{padding:12px;border-top:1px solid var(--ss-border);flex-shrink:0}.ss-drop-zone{border:2px dashed var(--ss-brand);border-radius:12px;padding:20px;text-align:center;cursor:pointer;transition:background 0.15s;color:var(--ss-muted)}.ss-drop-zone:hover,.ss-drop-zone.drag-over{background:var(--ss-light)}.ss-drop-zone svg{width:32px;height:32px;fill:var(--ss-brand);opacity:.7;margin-bottom:8px}.ss-drop-zone p{font-size:13px;margin:0}.ss-drop-zone span{color:var(--ss-muted);font-size:12px}.ss-preview{position:relative;text-align:center}.ss-preview img{max-width:100%;max-height:120px;border-radius:8px;object-fit:cover}.ss-remove-photo{position:absolute;top:4px;right:4px;background:rgb(0 0 0 / .55);color:#fff;border:none;border-radius:4px;padding:2px 7px;font-size:11px;cursor:pointer}.ss-photo-actions{display:flex;gap:8px;margin-top:10px;justify-content:flex-end}.ss-btn-ghost{background:none;border:1px solid var(--ss-border);color:var(--ss-muted);border-radius:20px;padding:7px 14px;font-size:12px;cursor:pointer;transition:border-color 0.15s}.ss-btn-ghost:hover{border-color:var(--ss-brand);color:var(--ss-brand)}.ss-btn-primary{background:var(--ss-brand);border:none;color:var(--ss-white);border-radius:20px;padding:7px 18px;font-size:12px;font-weight:600;cursor:pointer;transition:background 0.15s}.ss-btn-primary:hover{background:var(--ss-dark)}.ss-submitting{align-self:flex-start;display:flex;align-items:center;gap:10px;padding:10px 14px;background:var(--ss-light);border-radius:4px 16px 16px 16px;font-size:13px;color:var(--ss-muted)}.ss-spinner{width:18px;height:18px;border:2.5px solid var(--ss-light);border-top-color:var(--ss-brand);border-radius:50%;animation:ss-spin 0.75s linear infinite;flex-shrink:0}@keyframes ss-spin{to{transform:rotate(360deg)}}.ss-cta-phone{align-self:flex-start;margin-top:4px}.ss-cta-phone a{display:inline-block;background:var(--ss-brand);color:var(--ss-white);text-decoration:none;padding:9px 20px;border-radius:22px;font-size:13px;font-weight:600;transition:background 0.15s}.ss-cta-phone a:hover{background:var(--ss-dark)}.ss-footer{padding:8px 12px;border-top:1px solid var(--ss-border);flex-shrink:0}.ss-callback-btn{width:100%;background:none;border:1.5px solid var(--ss-brand);color:var(--ss-brand);border-radius:22px;padding:8px 14px;font-size:12px;font-weight:600;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:7px;transition:background 0.15s,color 0.15s}.ss-callback-btn:hover{background:var(--ss-brand);color:var(--ss-white)}.ss-callback-btn svg{width:14px;height:14px;fill:currentColor;flex-shrink:0}@media (max-width:430px){.ss-wrap{bottom:0;right:0;left:0}.ss-bubble{bottom:16px;right:16px;left:auto;position:fixed}.ss-window{bottom:0;right:0;left:0;width:100%;max-width:100%;border-radius:20px 20px 0 0;height:78vh;max-height:78vh}}